Starting September 1, 2025, we’re unveiling a refreshed Progyny Global member experience—built to reduce friction and bring clarity to every step of the family‑forming journey. While the core features you trust remain, the portal has a brand‑new look and meaningful enhancements across navigation, budget & reimbursements, and coverage transparency. Here’s a closer look at what’s changing (and what isn’t), plus how to get started on day one.
A unified Progyny look & feel worldwide
- A complete visual rebrand brings the member portal in line with the Progyny brand system (typography, color, iconography, components, motion), replacing the previous portal style guide.
- Members now experience consistent design and language across countries and channels—reducing cognitive load and building trust.
Simplified navigation for every step
- A suggested step‑by‑step journey brings forward the actions that matter most right now.
- The Progyny Global Navigator is now easier to find and includes search, so members can quickly locate guidance and resources.
Budget & reimbursement, made clearer
- Faster access to claims history helps members see what’s been processed and what’s pending.
- An improved layout for required documentation reduces guesswork when submitting claims.
Understand your coverage at a glance
- Our new Treatment Coverage Details section explains what’s covered and what isn’t by employer, tailored to each member’s country of employment.
What’s staying the same
- The core features and our commitment to high‑touch support—unchanged.
